Customer Feedback Form (Import)

Kindly request you to spare few minutes to share your valuable views on our services.

1. Your rating on – Is our GML sales person prompt in responding to your queries / problem solving ?*

2. Rate us on your satisfaction related to – Our services at the CFS including delivery time ?*

3. Rate us on your satisfaction – Whether you find our Customer Service team proactive in updating information related to your shipments ? *

4. Rate us on our ex-work and overall rates /quotations?*

5. Rate us on your satisfaction related to – Whether you receive your Pre Arrival Advice & Cargo Arrival Notice on time? *

6. Rate your satisfaction related to our DO counter services*

7. Rate our online tracking system available on our website*

8. Rate us on our overall performance.*

Would you like to check our rates online?*

Would you refer / recommend GML to others ?*

Your valued comments, suggestions and views for improvement which you would like to share with us.*

Doc No : QR/ 8.2A Issue : II Rev : 8   Date: 28/07/2023